Frequently Asked Questions
Do the Consumption Voucher from the Government be accepted?
We accept AlipayHK, WeChat Pay HK and Octopus as payment methods.
What is the minimum order I should place to enjoy free delivery?
Free delivery to Hong Kong and Macau for all orders overs HK$300, shipping fee of $40 for orders less than HK$300.
Which OS and browsers are covered for this site?
Covered OS and browsers are as follows (as of January 2019).
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Desktop:
＊Internet Explorer 11 or later, Microsoft Edge latest version 42, the latest–1
＊Firefox latest version 61, the latest–1 (any operating system)
＊Chrome latest version 68, latest–1 (any operating system)
＊Safari latest version 12, the latest–1 (Mac OS) -
Mobile and Tablet device:
＊Safari Mobile for latest version – 1 (iOS 11 or later), for mobile storefront
＊Chrome for the mobile latest – 1 (Android 5 or later), for mobile storefront
Do Cookies need to be turned on?
In order to receive full services, please make sure to turn your Cookies on.
Does JavaScript need to be turned on?
In order to receive full services, please make sure to turn your JavaScript on.
